Every visit is reviewed by a licensed provider from Arora Health, a physician-led medical group in Seattle.
Dr. Shannon Arora, MDChief medical officer, Arora Health
Dr. Sean AroraFounder, Arora Health
"ask who is behind the platform. Patients should feel empowered to ask any telehealth service: who is your medical director, what is your clinical oversight structure, are you properly licensed in my state? Legitimate organizations are proud to answer. Evasiveness is a red flag."
Dr. Sean Arora, Arora Health
How it works
Choose how you meet your provider
StartPick a treatmentAnswer a few health questions online. No office visit and no insurance needed.
OnlineProvider reviewA Seattle provider reviews your answers and messages you if they have questions.
or
VideoMeet your providerBook a video visit if you'd rather talk it through face to face.
PrescriptionPay only if prescribedYour visit, online or on video, is included in the treatment price. If a provider doesn't prescribe, you're not charged.
DeliveryMade and shippedNordic Pharmacy compounds your medication and ships it to your door.
After deliveryOngoing careFollow up with your provider in your BrightSide patient portal as often as you'd like.
Every prescription gives 50 meals a month to people in need through Feeding America.
Know what is in the vial
What is a compounded medication?
A compounded medication is made by a licensed pharmacy for one patient, from a prescription, instead of being manufactured in advance. Compounded drugs are not FDA approved, and that includes every compounded GLP-1 sold online.
Each pharmacy makes its own, so the pharmacy you use matters.
"FDA is aware of fraudulent compounded semaglutide and tirzepatide marketed in the U.S. that contain false information on the product label. In some cases, the compounding pharmacies identified on the labels of the products do not exist."
U.S. Food and Drug Administration
API is the active ingredient a pharmacy buys to make your medication.
"Of the 48 GLP-1 API sites FDA evaluated, it found that 21% were noncompliant under section 501 of the FD&C Act"
FDA Import Alert 66-80, 2026
Three questions to ask any telehealth company
Who made it?
Nordic Pharmacy in Poulsbo, Washington. Five pharmacists, all PharmDs, compounding in their own lab.
Nordic Pharmacy is a local compounding pharmacy in Poulsbo, Washington, filling prescriptions for patients in Washington and Oregon.
Made in their own labYour prescription is compounded in Poulsbo, for you.
Five pharmacists on staffEach one a Doctor of Pharmacy (PharmD).
Shipped from WashingtonYour medication ships from Poulsbo, so it spends less time in transit.
4.7★★★★★on Google from 110 reviews
"I’m new to the medicine I’m taking and Nordic pharmacy made me so comfortable with starting it! The videos of how to administer it and the information they give you with every dose is supportive and informative."
Google review of Nordic Pharmacy
Questions
Common questions
What is a GLP-1?
GLP-1 is a hormone your body makes after you eat. GLP-1 medications like semaglutide and tirzepatide copy that signal, which lowers appetite and slows digestion. Tirzepatide also acts on a second hormone, GIP. Your provider decides which one, if either, is right for you.
Do I need to come in or have insurance?
No. Your visit is online or on video, and it's included in the treatment price. Insurance isn't needed.
What if the provider says no?
You're not charged. Your card is only charged if a licensed provider prescribes your treatment.
Can I talk to a person?
Yes. Email hello@jointhebrightside.com or message us from your patient portal, and a person answers. You can also book a video visit with a provider at no extra cost.
Is compounded tirzepatide FDA approved?
No. Compounded medications are made by state-licensed pharmacies for individual patients and are not reviewed by the FDA for safety, effectiveness or quality. That's true of every compounded GLP-1, including ours.
I'm not in Washington or Oregon. Can I still use BrightSide?
Yes. Outside Washington and Oregon, prescriptions are filled through our national pharmacy network. More local pharmacies are coming to other states.
The BrightSide Co.
